/* Layout und Bedienmuster nach TRADIC; ausschließlich VestChance-Portal. */
:root{color-scheme:light;--background:#f5f5f5;--surface:#fff;--text:#1a1817;--muted:#6e6e73;--border:#e4e3df;--beige:#e0ddd6;--radius:18px;font-family:-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",sans-serif}

*{box-sizing:border-box}
body{margin:0;background:var(--background);color:var(--text);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
button,input,textarea,select{font:inherit}
button,.button{display:inline-flex;justify-content:center;align-items:center;min-height:42px;padding:10px 17px;border:1px solid transparent;border-radius:11px;background:var(--text);color:#fff;cursor:pointer;font-weight:550}
button:disabled{opacity:.45;cursor:wait}
.secondary{background:var(--surface);color:var(--text);border-color:var(--border)}
.quiet{background:transparent;color:var(--muted)}
input,textarea{min-width:0;width:100%;padding:11px 12px;border:1px solid var(--border);border-radius:10px;background:#fff;color:var(--text)}
input[type=checkbox]{width:auto}
textarea{resize:vertical;line-height:1.6}
label{display:grid;gap:8px;color:var(--muted);font-size:12px}
:where(a,button,summary,input,textarea):focus-visible{outline:2px solid #747472;outline-offset:3px}
h1,h2,p,dd{overflow-wrap:anywhere}
h1{font-size:clamp(30px,3vw,40px);letter-spacing:-.035em;line-height:1.2;font-weight:600;margin:6px 0 12px}
h2{font-size:17px;font-weight:600;letter-spacing:-.02em;margin:0 0 12px}
p{margin:0 0 12px}
.muted{color:var(--muted)}
.fine,small{font-size:12px}
.eyebrow{font-size:11px;font-weight:650;letter-spacing:.09em;text-transform:uppercase;color:var(--muted);margin:10px 0 5px}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 4px 16px #1a181706;min-width:0}
.admin-sidebar{position:fixed;inset:0 auto 0 0;width:232px;padding:35px 16px 24px;background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;gap:35px}
.wordmark{padding:0 12px;font-size:21px;font-weight:650;letter-spacing:-.05em}
.wordmark small{display:block;letter-spacing:0;color:var(--muted);font-weight:400;margin-top:6px}
.admin-sidebar nav{display:grid;gap:5px}
.nav-link{display:flex;align-items:center;justify-content:space-between;min-height:44px;border-radius:12px;padding:11px 12px;color:var(--muted);font-weight:550}
.nav-link:hover,.nav-link.active{background:var(--background);color:var(--text)}
.logout{margin-top:auto}
.logout button{justify-content:flex-start;width:100%}
.badge{border-radius:20px;background:var(--beige);padding:1px 7px;font-size:11px}
.admin-main{display:flex;flex-direction:column;gap:24px;margin-left:232px;padding:48px clamp(24px,4vw,64px) 72px;min-width:0}
.admin-main>*{width:100%;max-width:1280px;margin:0 auto}
.toolbar{display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap;margin-bottom:22px}
.toolbar h2{margin:0}
.segments{display:flex;gap:3px;flex-wrap:wrap;background:#eae9e6;border-radius:12px;padding:4px}
.segments button,.segments a{padding:8px 13px;min-height:36px;background:transparent;color:var(--muted);border:0;border-radius:9px;font-size:13px;white-space:nowrap}
.segments [aria-pressed=true],.segments [aria-current=page]{background:var(--surface);color:var(--text);box-shadow:0 1px 4px #0000000b}
.date-navigation{display:flex;gap:6px;align-items:center}
.date-navigation input{width:146px;min-height:42px}
.date-navigation button{background:var(--surface);color:var(--text);border-color:var(--border);padding:8px 12px}
.metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin:20px 0}
.metric{padding:24px}
.metric p{color:var(--muted);font-size:13px}
.metric strong{display:block;font-size:38px;font-weight:600;letter-spacing:-.04em;font-variant-numeric:tabular-nums}
.chart-card{padding:25px;margin:16px 0}
.chart{width:100%;overflow-x:auto}
.chart svg{display:block;width:100%;height:auto;min-width:420px}
.chart-grid{stroke:#eae9e6;stroke-width:1}
.chart-line{fill:none;stroke:#747472;stroke-width:2.5;stroke-linejoin:round;stroke-linecap:round}
.chart-area{fill:#e0ddd644}
.chart text{fill:#747472;font-size:11px}
.chart circle{fill:#747472;opacity:0}
.chart circle:hover,.chart circle:focus{opacity:1;outline:none}
.notice{border:1px solid var(--border);padding:14px 18px;border-radius:12px;background:#fff}
.error,.failed,.uncertain{color:#b92735}
.notice.error{background:#fff9f9;border-color:#f0d4d7}
.notice.success{color:#28623a;background:#f4faf5}
.auth-page{display:grid;min-height:100dvh;place-items:center;padding:24px}
.login-shell{width:100%;max-width:390px}
.login-shell h1{font-size:35px}
.login-form{margin-top:32px}
.password-row{display:flex;gap:8px;margin:8px 0 14px}
.password-row input{flex:1}
.password-row button{width:48px;font-size:23px}
.search-form{display:flex;gap:8px;flex:0 1 330px}
.ticket-list{overflow:hidden}
.ticket-row{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px 26px;border-bottom:1px solid var(--border)}
.ticket-row:last-child{border:0}
.ticket-row:hover{background:#fafaf9}
.ticket-row h2{margin:5px 0}
.ticket-row p{margin-bottom:0}
.ticket-row-meta{display:grid;gap:10px;justify-items:end;flex-shrink:0;color:var(--muted);font-size:12px}
.pill{padding:3px 9px;background:#f0efec;border-radius:20px;font-size:11px}
.unread-dot{display:inline-block;width:7px;height:7px;background:#747472;border-radius:50%;margin-left:9px}
.empty{padding:60px 24px;text-align:center}
.count{margin-left:4px;opacity:.7}
.pagination{display:flex;justify-content:space-between;gap:12px}
.ticket-layout{display:grid;grid-template-columns:260px minmax(0,1fr);align-items:start;gap:24px}
.context{padding:24px}
.context dl{margin-bottom:0}
.context dt{color:var(--muted);font-size:11px;margin-top:18px}
.context dd{margin:4px 0 0}
.conversation{display:grid;gap:20px;min-width:0}
.conversation-stream{padding:8px 25px}
.message{padding:23px 0;border-bottom:1px solid var(--border)}
.message:last-child{border:0}
.message-meta{display:flex;align-items:baseline;justify-content:space-between;gap:16px;color:var(--muted);font-size:11px;margin-bottom:14px}
.message-meta strong{font-size:12px;color:var(--text)}
.message-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.75}
.message.admin .message-body{border-left:2px solid var(--beige);padding-left:15px}
.message.system{color:var(--muted)}
.message details{margin-top:15px}
.message summary{color:var(--muted);font-size:12px;cursor:pointer}
.delivery{font-size:11px;margin:12px 0 0}
.pending,.sending{color:var(--muted)}
.sent{color:#28623a}
.delivery-form{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:12px}
.delivery-form label{display:block}
.attachments{list-style:none;padding:0;margin:14px 0 0;display:flex;flex-wrap:wrap;gap:8px}
.attachments a{display:block;padding:7px 11px;border:1px solid var(--border);border-radius:8px;font-size:12px}
.attachments small{color:var(--muted);margin-left:5px}
.composer{padding:25px}
.reply-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(250px,100%),1fr));gap:16px}
.reply-grid textarea[readonly]{background:#fafaf9}
.upload-label{margin-top:18px}
.upload-label input{border:0;padding:3px 0}
.reply-actions{display:flex;justify-content:flex-end;margin-top:22px}
.management{display:flex;gap:16px;align-items:start;flex-wrap:wrap}
.management summary{padding:10px;color:var(--muted);cursor:pointer}
.management details form{display:grid;gap:12px;padding:10px;background:#fff;border-radius:12px}
.management form{margin:0}
[hidden]{display:none!important}

@media(max-width:1000px){.ticket-layout{grid-template-columns:1fr}
.context dl{display:grid;grid-template-columns:110px minmax(0,1fr);gap:10px}
.context dt,.context dd{margin:0}
.context h2{margin-bottom:20px}
}

@media(max-width:760px){.admin-sidebar{position:static;width:100%;padding:18px 20px;display:grid;grid-template-columns:1fr auto;gap:18px;border-right:0;border-bottom:1px solid var(--border)}
.wordmark{padding:0;font-size:19px}
.wordmark small{font-size:10px}
.admin-sidebar nav{grid-row:2;grid-column:1/-1;display:flex;gap:7px}
.nav-link{flex:1;justify-content:center;gap:10px}
.logout{grid-row:1;grid-column:2;align-self:center}
.admin-main{margin:0;padding:28px 20px 50px;gap:20px}
.metrics{gap:8px}
.metric{padding:16px 12px}
.metric strong{font-size:28px}
.metric p{font-size:11px}
.date-navigation{width:100%;justify-content:space-between}
.date-navigation input{flex:1}
.segments{width:100%;justify-content:space-between}
.segments button,.segments a{padding:8px 10px}
.chart-card{padding:20px 14px}
.ticket-row{padding:18px;align-items:start;gap:12px}
.ticket-row h2{font-size:15px}
.ticket-row-meta{max-width:105px;text-align:right;font-size:10px}
.ticket-row .muted{font-size:12px}
.search-form{flex:1 1 100%}
.conversation-stream,.composer{padding:18px}
.message-meta{flex-wrap:wrap;gap:3px}
.message-meta time{width:100%}
}

@media(prefers-reduced-motion:no-preference){a,button{transition:background .15s ease,opacity .15s ease}
}


.language-form{display:grid;gap:10px;margin-top:24px}
.reply-grid>label{align-content:start}
.language-form select{padding:10px;border:1px solid var(--border);border-radius:10px;background:#fff;color:var(--text);width:100%}
